Terms & Conditions

This website is provided for informational and commercial purposes. You may use this site for lawful purposes only. You agree not to use this site in any way that violates applicable local, national, or international laws or regulations.

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Product images are for illustration purposes only. Actual product appearance may vary slightly from images shown. Product specifications are subject to change without notice as part of our ongoing product improvement process.

All prices displayed on this website are in US Dollars (USD) unless otherwise specified. Prices are subject to change without notice. The price at the time of your order is the price you will be charged.

We accept major credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are processed securely through our payment gateway. We do not store complete payment card details on our servers.

We aim to process and ship all orders promptly. Shipping times vary based on your location and chosen shipping method. Estimated delivery times are provided at checkout and are estimates only — actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier.

We offer a 30-Day Money-Back Guarantee. If you are not satisfied with your EpiCooler purchase for any reason, you may request a return within 30 days of receiving your order.

• Contact our support team at supportepicooler@gmail.com to initiate a return
• Items must be returned in original or comparable packaging
• Return shipping costs may apply unless the return is due to a defect or error on our part
• Refunds are processed within 5–10 business days of receiving the returned item
• Refunds will be issued to the original payment method

All content on this website, including text, images, graphics, logos, and design elements, is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without express written permission.

By using this website, you agree not to:

• Post or transmit unlawful, defamatory, or harmful content
• Attempt to gain unauthorized access to any part of the website
• Use automated tools to scrape or extract data
• Submit false or misleading information
• Interfere with the proper functioning of the website

This website and its contents are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free. Product performance may vary based on individual usage conditions. Please also see our full Disclaimer page.

To the fullest extent permitted by law, our total liability to you for any claim arising out of or relating to these Terms or your use of our website and products shall not exceed the amount you paid for the specific product giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our website or products.

You agree to indemnify, defend, and hold harmless EpiCooler and its affiliates, officers, agents, and employees from any claim, liability, damage, loss, or expense (including reasonable legal fees) arising from your use of the website, your violation of these Terms, or your violation of any third-party rights.

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the website shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes may be submitted to binding arbitration in accordance with applicable arbitration rules.

We reserve the right to modify these Terms and Conditions at any time. Changes take effect immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

If you have questions or concerns about these Terms and Conditions, please contact:

• Email: supportepicooler@gmail.com
• Website: EpiCooler Main Page